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British Holidays

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Frequently Asked Questions

Britisholidays

Welcome to the Britisholidays FAQ page. We've compiled answers to the most common questions our customers ask about our services, booking process, payments, travel requirements, and support. If you don't find the answer you're looking for, our friendly team is just a phone call or email away.

Britisholidays

Frequently Asked Questions

Our travel specialists are here to help. Contact us for personalised advice and answers to any specific queries about your dream holiday.

Simply get in touch via phone, email, or our website’s enquiry form. You’ll be connected to a dedicated travel specialist who will listen to your ideas, budget, and preferences in a free, no-obligation consultation. We then craft a detailed, personalised proposal for your review.

Once we have all your details, we aim to provide an initial bespoke proposal within 2-3 working days. For more complex, multi-destination itineraries, it may take up to 5 working days. We ensure every quote is worth the wait, packed with thoughtful recommendations and transparent pricing.

While we specialise in creating complete holiday packages that are ATOL protected, we can certainly book individual elements. However, booking a full package through us offers greater financial protection, coordinated logistics, and often better value through our negotiated rates.

No, our expert holiday design and quotation service is completely free of charge. You only pay once you are delighted with your proposed itinerary and decide to go ahead with the booking.

To secure your booking, we typically require a deposit, which varies depending on the holiday components (usually between £150-£500 per person). The balance is then due 12 weeks before departure. For bookings made within 12 weeks of travel, full payment is required. All details will be clearly stated on your booking confirmation.

For the best choice and early-bird prices, we recommend booking as far in advance as possible, especially for peak seasons (school holidays, Christmas, summer) and popular destinations. However, we also have access to great last-minute deals. Our experts can advise on the optimal booking window for your specific trip.

Yes. If you find an identical, available holiday package cheaper elsewhere, contact us with the details. We’ll do our utmost to match it while ensuring you still benefit from our superior service and support.

No. We believe in 100% price transparency. Your formal quote will include a complete breakdown of all costs, including flights, accommodation, taxes, and any booked experiences. The price you see is the price you pay, with no hidden surprises.